Alison Medlyn
Digital Experience Strategist
I specialize in translating strategy and data into human-centered solutions by blending systems thinking, research, and intentional design to create digital experiences and services that are intuitive, accessible, and impactful.
Expertise
Service Design
Service blueprints, journey and ecosystem mapping, backstage process design, requirements documentation.
UX Design & Strategy
Discovery workshops, prioritization frameworks, sitemap creation, user flows, high-fidelity designs.
Research & Synthesis
Qualitative research, stakeholder and user interviews, heuristic evaluation, competitor analysis, field research.
Prototyping & Testing
Interactive prototypes, scenario-based testing, accessibility and 508 compliance validation, feedback synthesis.
Design Systems & Handoff
Component libraries, naming conventions, system documentation, design specifications, QA reviews.
Stakeholder Alignment
Cross-functional facilitation, project scoping, PRD and requirements documentation, sprint planning.